We appreciate the trust you place in us and will continue to provide patient care in a responsible manner. Although we temporarily closed our offices earlier this month, as of Monday, April 27, we will be offering a limited number of in-person appointments in addition to our simple and secure video call visits.
Call (718) 886-9000 to make an appointment.
Telehealth Hours of Operation During the COVID-19 Emergency
|Monday||8AM – 5PM|
|Tuesday||8AM – 5PM|
|Wednesday||8AM – 5PM|
|Thursday||8AM – 5PM|
|Friday||8AM – 5PM|
|Saturday||9AM – 1PM|
Telehealth visits are available via smartphones, tablets, and even desktop computers, and do not require any apps. (Hours may be expanded based on demand).
How to Make a Virtual Visit Appointment:
Send an email to email@example.com, subject: Request for Telehealth Visit, and include:
- Patient name, gender, and date of birth (Include name and contact details for legal guardian if the patient is a minor)
- 3 preferred available day and approximate desired time, or, Call (718) 886 – 9000 during our normal business hours.
Many insurances will cover the cost of video visits with our providers. Some insurances have eliminated copayments, coinsurances, and deductibles for telehealth visits during this health crisis. While all patients will be held responsible for any amount not covered by their insurance provider, we want to make these visits as accessible to as many as possible. To promote everyone’s health and safety, we will be offering discounted rates for telemedicine patients who pay out-of-pocket. Please call one of our friendly Patient Service Associates to learn more at(718) 886-9000.
Doxy.me Patient Instructions
In-Office Visit Hours of Operation During the COVID-19 Emergency:
|Bronx:||9AM – 12PM||Monday, Wednesday, Friday|
|Flushing:||9AM – 12PM||Monday, Wednesday, Friday|
|Elmhurst:||9AM – 12PM||Tuesday, Thursday|
|Englewood:||9AM – 12PM||Tuesday, Thursday|
If your condition requires an office visit, please be reminded that we are committed to keeping a clean, sanitized environment at Metro Dermatology and regularly follow disinfection and sterilization best practice guidelines.
All visitors, including patients, must wear a face mask to enter our office. If you do not have one, you may purchase one from our Patient Service Associates at a reasonable price.
If you are sick — symptoms such as fever, cough, shortness of breath, breathing difficulties or loss of taste or smell, please stay home. If you have had contact with a person who has COVID-19, please stay home and consult your healthcare provider. If we see anyone who exhibits symptoms related to the novel coronavirus, we will ask the person to reschedule the appointment. All last minute cancellation charges will be waived.
Our efforts to keep our offices germ free include regularly cleaning and sanitizing countertops, door handles, bathroom fixtures, exam and waiting room chairs, and often-touched areas throughout the day.
Our Providers and Medical Assistants will treat patients only if they themselves are feeling 100% healthy and will follow infection control protocols before and after each patient visit.
Please answer calls from us prior to your appointment in case there are any cancellations due to staffing shortages, or any other reason.
We will continue to keep you all informed if cancellations of office hours become necessary. We will remain a resource for the health and well-being of our community. Please feel free to reach out to us with your questions or concerns at 718-886-9000 or at firstname.lastname@example.org